Information & policy
Information, Terms & Cancellation Policy
Punctuality & Arrival
Tours start promptly at the scheduled time. In order to respect the schedule and other bookings, guides cannot wait beyond a 15-minute grace period. If you do not arrive on time, the tour will be deemed a no-show and will not be eligible for a refund.
Cancellation & Refund Policy
- Cancellations made 48 hours or more before the tour: 100% refund.
- Cancellations made between 24 and 48 hours before the tour: 50% refund.
- Cancellations made less than 24 hours in advance or same-day no-show: No refund.
Inclusions & Exclusions
- Included: Services of a licensed local guide; all tastings explicitly mentioned in wine tour itineraries.
- Not included: Meals and dinners (unless specified), personal travel insurance, and personal expenses.
Legal Notice (Mentions Légales)
- Company Name: Antigone Strasbourg
- Legal Form: Société Coopérative de Production (SCOP) à Capital Variable
- Trade Register: Registered at the Strasbourg Trade & Companies Register
- Headquarters: Rue de la Coopérative 67000 Strasbourg
- Contact: contact@strasbourgguidedtours.com
- Website Hosting: Hosted by HOSTINGER INTERNATIONAL LTD (61 Lordou Vironos Street, 6023 Larnaca, Cyprus).
