Information & policy

Information, Terms & Cancellation Policy

Punctuality & Arrival
Tours start promptly at the scheduled time. In order to respect the schedule and other bookings, guides cannot wait beyond a 15-minute grace period. If you do not arrive on time, the tour will be deemed a no-show and will not be eligible for a refund.

Cancellation & Refund Policy

  • Cancellations made 48 hours or more before the tour: 100% refund.
  • Cancellations made between 24 and 48 hours before the tour: 50% refund.
  • Cancellations made less than 24 hours in advance or same-day no-show: No refund.

Inclusions & Exclusions

  • Included: Services of a licensed local guide; all tastings explicitly mentioned in wine tour itineraries.
  • Not included: Meals and dinners (unless specified), personal travel insurance, and personal expenses.

Legal Notice (Mentions Légales)

  • Company Name: Antigone Strasbourg
  • Legal Form: Société Coopérative de Production (SCOP) à Capital Variable
  • Trade Register: Registered at the Strasbourg Trade & Companies Register 
  • Headquarters: Rue de la Coopérative 67000 Strasbourg
  • Contact: contact@strasbourgguidedtours.com
  • Website Hosting: Hosted by HOSTINGER INTERNATIONAL LTD (61 Lordou Vironos Street, 6023 Larnaca, Cyprus).